Have you tried to connect this HP laptop to a different display to check if that works. To provide you with an accurate solution, I'll need a few more details:Īre you trying to set it up for the first time? When was the last time it worked? I see you have a concern regarding connecting this laptop to a Macbook pro. For you to have the best experience on the HP forum, you could also visit our HP Forums Guide for First Time Here? Learn How to Post and More. Please let me know if you have any ideas about how to get this monitor to work.To the HP Forums I would like to take a moment and thank you for using this forum, it is a great place to find answers. If I could activate any of these settings on my Razer Blade, it would probably solve the problem. I have not been able to find 'BIOS assisted device enumeration,' 'Thunderbolt in BIOS Assist Mode' or 'native PCIe hot plugging' in the BIOS.Īre these BIOS settings called something else on the Razer Blade? Is there a way to adjust these settings from within Windows? By itself, this did not solve the problem. I turned off Thunderbolt Security in the BIOS of my Razer Blade. (3) deactivating 'native PCIe hot plugging.' (2) enabling the 'Thunderbolt in BIOS Assist Mode' (1) changing to 'BIOS assisted device enumeration.' Here are the settings that solved the problem from three different manufacturers: The second BIOS setting is a little different for each computer manufacturer. The first setting they changed was turning off Thunderbolt Security. The trick seems to be in the BIOS settings.Īll of the successful solutions require changing two settings. On the internet, I've found many posts about people using this adapter with a Windows 10 laptop to connect with this monitor. I have also updated Windows 10, BIOS, and all the Thunderbolt software and drivers. The Monitor and the Thunderbolt cable are working, because they work fine when I plug the same cable into a Mac. The Thunderbolt-3 port on the RB15 and the adapter are working, because when I plug a Thunderbolt hard drive into them, the RB15 recognizes it and it shows up in the Thunderbolt control panel. RB15 TB3 Port>StarTech Adapter>Thunderbolt cable>Monitor I have verified that the entire hardware chain is in good working order. The Monitor doesn't show up in the RB15's Thunderbolt control panel. The Monitor stays dark and the RB15 doesn't know it's there.

When I connect the monitor to the RB15, nothing happens. I spoke to StarTech tech support, and they confirmed that it should work, depending on the settings of the laptop. This adapter is widely reported on the internet to successfully connect this Apple monitor to laptops from several manufacturers. I have a ticket in with Razer tech support, but I'm not optimistic. Hi, I'm trying to connect my Apple Thunderbolt 27-inch display to my Razer Blade 15 Studio Edition 2020 using a Thunderbolt 3 to Thunderbolt adapter.

Windows 10 apple cinema display